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Senior Project Manager (New Service Delivery Model) BSR2020

Employer
Ashurst
Location
Glasgow, Glasgow City
Salary
Competitive
Closing date
13 Feb 2019

View more

Vacancy Type
Other specialist roles, Project management
Contract Type
Permanent
Experience Level
Senior Manager, Manager
Role Classification
Other Professional

Job Details

About Ashurst:

Ashurst is a leading global law firm with a history spanning almost 200 years, and clear strategy for our future growth. Our in-depth understanding of our clients and commitment to providing exceptional standards of service have seen us become a trusted adviser to local and global corporates, financial institutions and governments in all areas of commercial law. To find out more please visit here

In order to comply with regulatory and client requirements, Ashurst will undertake appropriate vetting of staff. When applicants accept a job offer, Ashurst, alongside a specialist provider, will undertake professional verification and background checks.  These checks are only undertaken with consent, and in accordance with our legal and regulatory obligations

Business Area - Central Management

Role: Senior Project Manager (New Service Delivery Model) BSR2020,

Location: Based at Ashurst’s Glasgow office. Some travel to London and international travel may be required from time to time

Reporting to: BSR 2020 Programme Director

Hours of work - - Monday to Friday, 09:00 - 17:30.  You may be required to work additional hours to facilitate project implementations

Department/ Role Overview:

Responsible for defining and delivering the New Service Delivery Model Workstream and its projects ensuring inter-dependencies are appropriately managed ( part of the BSR2020 Programme).

The BSR2020 programme is a core part of the firm's business plan to help drive performance to 2020, and will enable the firm to build and provide market leading business services.  This includes making organisation changes (including processes and changes to service delivery) which allows the firm to be able to respond to the changing demands of clients, evolving technology and market efficiency drives, and embrace different ways of working

Main responsibilities:

  • Work with the project team to ensure all projects included in the workstream are clearly defined and that definition is documented: scope, plan, resources, etc.
  • Ensure the workstream has an adequate governance structure in place (aligned to the programme)
  • Ensure tangible and intangible benefits are documented and measured as part of delivery
  • Ensure all workstream costs are in the overall programme budget and are closely managed
  • Ensure inter-dependencies are understood and managed
  • Manage delivery from design to implementation
  • Ensure risks and issues are mitigated and managed
  • Ensure status is reported weekly to the Programme Director and relevant risks and issues are escalated
  • Support the workstream sponsor(s) and business lead to ensure the overarching programme strategic objectives are being achieved
  • Work with the BAs to ensure that the proposed outcomes, solutions and supporting systems, processes and plans fully support the business requirements
  • Work with the Change / Training resources to ensure the approach to implementation will lead to the planned outcomes
  • Create and manage detailed project plans and documentation
  • Manage, monitor and motivate the cross-functional project teams
  • Conduct project presentations and compile reports
  • Manage third parties and suppliers
  • Ensure projects are delivered and run in such a way that they meet industry leading quality standards following the firm's methodology
  • Act as a role model for others within the team and provide mentoring services where necessary
  • Implement projects/deliverables within agreed timescales
  • Achievement of above tasks
  • Feedback from other team members

Risk and Control: Ensure that all activities and duties are carried out in full compliance with our regulatory requires and internal policies.

Essential skills and experience:

  • Substantive experience as a project manager with a proven track record of successfully managing and leading global business transformation projects through the full project life cycle in a professional services company, ideally a law firm
  • Demonstrable experience of working on complex, large-scale business transformation particularly shared services transformations
  • Demonstrates understanding of key operational processes and systems relating to shared services: service management, self-service and telephony.
  • Background in global organisations and projects with multi-country implementation
  • Able to bring clarity and prioritise in an operational environment with complex influencing factors
  • Strong planner and with ability to spot tenuous links and dependencies
  • Organised and able to prioritise diverse workload and meet deadlines
  • Works within a structured project framework
  • Use appropriate tools/logs to hold workstream team accountable to critical path
  • Good understanding of soft skills involved in successful management of projects and team motivation
  • Able to manage teams remotely in a global context
  • Good attention to detail whilst being a logical thinker, clear communicator and possess strong interpersonal skills
  • Excellent knowledge of all elements of the project lifecycle
  • Project management qualifications plus membership of professional body (such as APM/PMI)
  • Works well under pressure
  • Able to liaise at a senior level within the firm
  • Able to challenge and motivate others
  • Tactful and diplomatic when in pressured situations
  • Excellent communication skills both oral and written
  • Uses initiative – 'can do' approach and client focused

Desired skills and experience

  • Proficient in MS-Excel, MS-Word, MS-Project, MS-Visio & MS-PowerPoint
  • Preferred, but not required - familiarity with some or all of the following:
    • Service Management systems
    • Self-Service
    • Telephony

Company

Ashurst is a leading progressive global law firm with a rich history spanning more than 200 years. We are proud of our history and are future-focused, having expanded into new technologies through our NewLaw division, Ashurst Advance, and our consulting arm. Our in-depth understanding of our clients and commitment to providing excellent standards of service have seen us become a trusted adviser to local and global corporates, financial institutions and governments in all areas of commercial law. To find out more please visit  www.ashurst.com

Company info
Telephone
+44 20 7638 1111
Location
London Fruit & Wool Exchange
1 Duval Square
London
E1 6PW
United Kingdom

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